Albert Kwarteng
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An ArtisanNO
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Based inAccra
About Freelancer
A versatile IT professional offering five years of hands-on experience across Network Support Engineering and Technical Support. My expertise spans the full spectrum of IT services, including computer networking, ensuring robust and reliable infrastructure; proactive IT consulting to optimize technology solutions; implementing and maintaining cybersecurity measures to protect critical assets; providing expert network support to resolve complex issues; delivering comprehensive technical support for end-users; and establishing strong information security protocols. I am adept at troubleshooting complex multi-vendor environments and training users on security best practices. I aim to provide seamless, secure, and efficient IT solutions that drive business success.
Education
Work & Experience
● Installed cloud devices for Fan Milk Company in Accra, Kumasi, and Takoradi, enhancing operational efficiency with improvedconnectivity solutions. ● Collaborated with remote engineers on LAN migration configurations, improving network performance through effectivetroubleshooting and implementation skills. ● Assisted in configuring VeloCloud devices for Metso Outotec in Accra and Kumasi, contributing to securing optimally connectednetworks. ● Conducted site surveys for VoIP setups and data centre upgrades for the Spanish Embassy in Accra, providingrecommendations based on strategic data analysis and vulnerability assessments.
