Erica Dzifa Ahianyo
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About Freelancer
I am a dedicated and detail-oriented administrative/virtual assistant freelancer eager to support businesses with effective organization and efficient task management. Possessing strong communication skills and a willingness to learn, I bring a proactive approach to problem-solving. While I may be new to the field, my adaptability and commitment to delivering high-quality work makes me a valuable asset. I am passionate about helping clients streamline their operations and achieve their goals through reliable support and attention to detail.
In the role of an administrative/virtual assistant, my key responsibilities include:
1. Calendar Management: Scheduling appointments, meetings, and events to optimize time and productivity through platforms such as Google Calendar and Microsoft Outlook.
2. Email Management: With Google Mail and Outlook, Organizing and responding to emails, ensuring important messages are prioritized.
3. Data Entry: Maintaining and updating databases or spreadsheets with accurate information with the use of Microsoft Excel and Google Sheets.
4. Research: Conducting online research to gather information or support projects.
5. Document Preparation: Creating, formatting, and proofreading documents, reports, and presentations with tools like Microsoft Word, Google Docs and Canva ( for Presentations ).
6. Client Communication: Acting as a point of contact for clients, addressing inquiries, and providing updates with Microsoft Teams and Zoom.
7. Task Coordination: Assisting with project management by tracking deadlines and deliverables using Asana.
8. Social Media Management: Scheduling posts and engaging with audiences on behalf of clients.
9. File Organization: Keeping digital files and documents organized for easy access on cloud storage systems like Dropbox, Google Drive and One Drive.
10. Administrative Support: Providing general office support, including invoicing and expense tracking.
These tasks help ensure smooth operations and allow clients to focus ontheir core business activities.
Education
Work & Experience
As a Records Assistant Intern with the Food and Drugs Authority, I engaged in various activities that contributed to efficient record management and compliance. My responsibilities included: 1. Document Organization: Assisted in categorizing and filing regulatory documents to ensure easy access and retrieval. 2. Data Entry: Entered and updated records in the electronic database, maintaining accuracy and confidentiality of sensitive information. 3. Record Maintenance: Conducted regular audits of files to verify completeness and adherence to regulatory standards. 4. Support for Compliance: Assisted in preparing reports and documentation for audits and inspections, ensuring all records met legal and organizational requirements. 5. Communication: Collaborated with team members to address inquiries regarding records and facilitated the flow of information within the department. 6. Training and Guidance: Helped onboard new interns by providing insights into record management processes and best practices. These activities not only enhanced my organizational and analytical skills but also provided valuable insights into the regulatory framework of the food and drug sector.
As an HR Administrative Assistant at Quality Control Company (COCOBOD), I managed key administrative functions, including: 1. Record Management: Maintained and organized employee records, ensuring compliance with data privacy standards. 2. Document Preparation: Assisted in drafting and formatting HR documents, improving processing efficiency. 3. Meeting Coordination: Scheduled and coordinated HR meetings and training sessions, enhancing communication and attendance. 4. Data Entry: Updated employee information in HR databases, ensuring data accuracy. 5. Communication Support: Responded to employee inquiries regarding HR policies and procedures, providing timely and clear information. 6. File Organization: Streamlined access to HR documents, improving retrieval efficiency. These activities contributed to the overall efficiency and organization of HR operations at COCOBOD.
