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ranskar18

customer support VA
0.0 (0 Reviews)
Ghana
1 October 1998
  • Project Success
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About Freelancer

Hello,
My name is Ransford
I am a highly organized Customer Success Associate and HR Generalist with additional expertise as an Administrative Assistant,

Proven expertise in Human Resource management, Customer Success, assistance, and office management, I am adept in handling a wide range of tasks
—from managing client communications via phone, email, and chat, to streamlining daily administrative operations
—I ensure that businesses run smoothly and efficiently while customers attain their desired outcomes.

I am adept at managing high-volume customer inquiries, resolving issues with professionalism, and providing clear, timely solutions to enhance customer satisfaction. My administrative skills include calendar management, document preparation, data entry, and task coordination, ensuring seamless workflow and improved productivity for my clients.

Feel free to connect and Let’s discuss business!

Reach me via Email on ranskar18@gmail.com

Education

B
2021 BACHELOR OF BUSINESS ADMINISTRATION
UNIVERSITY OF PROFESSIONAL STUDIES

Work & Experience

C
NOVEMBER,2021 - JULY.2024 CUSTOMER SUPPORT ADMINISTRATIVE ASSISTANCE
Hedge Pensions Trust, CLOGSAG

I specialize in Admin Tasks, Data Entry, Copy Paste, Web Research, Meeting Scheduling, and effective Communication. Committed to delivering fast and high-quality results

Awards

C
2024 CUSTOMER SUCCESS FUNDAMENTALS

Skills

DATA ENTRY
60%
CUSTOMER SERVICE
80%
CUSTOMER SUPPORT
62%
EXCELLENT COMMUNICATION
90%

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